Refund policy

Refund Conditions

  • Service Dissatisfaction:
    If you believe that our service did not meet the agreed standard, please contact us at pumpnclickphysio@gmail.com. We will review your case on an individual basis. Refunds or adjustments will be considered at our discretion.

  • Completed Services:
    Refunds will generally not be provided for services that have already been performed or consultations that have taken place unless there was an error on our part or a significant deviation from agreed service standards.

  • Consultation Services:
    Since consultation appointments involve personalized advice and planning, refunds for these services will only be considered under exceptional circumstances.

Refund Request Process

  1. Submit Your Request:
    Email us at pumpnclickphysio@gmail.com with your appointment details and the reason for your refund request.

  2. Review Period:
    Once we receive your request, we will review the details and respond within 7 business days.

  3. Processing Refunds:
    If your refund request is approved, the refund will be processed using the original method of payment within 14 business days.

Policy Modifications

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website and communicated via email. Continued use of our services following such changes will constitute acceptance of those modifications.

Contact Us

If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact us at:
Email: pumpnclickphysio@gmail.com

Please note: This refund policy is intended for informational purposes only and does not constitute legal advice. Should you have any legal questions or require further assistance, please consult with a professional advisor.

Thank you for your understanding and cooperation. We appreciate your trust in Pumpnclick for your health and consulting needs.